Property Management

The benefit of having worked with Hartley’s throughout the source and acquisition stage is that the transition to management is as seamless as possible. The Hartley’s team will have full information of your ultimate objectives and specific requirements.

Hartley’s provides a unique, comprehensive post sale service dealing with all the necessary aspects related to change of ownership and ensuring the best return on investment.

Property Letting and Tenant Management

Rental investments and the management thereof are often a concern to many investors, especially if they are thousands of kilometres away. Property owners certainly do not want to struggle to collect their rent or deal with maintenance issues. It is time-consuming and stressful, often affecting the profitability of the investment.

Having your property managed by a qualified estate agent or a real estate management professional is the solution.

An optimised property investment is a property that generates a good sustainable return with the least headaches to you, the investor/landlord. Our main objective is to maximise the return on your real estate investment and ensure minimum vacancy without rental income.

Rental contracts are signed for at least 12 months and are often automatically renewable.

To ensure the best return we can also assist in advice and preparation of the property in order to enhance its value.

Our service involves a wide range of services and includes :

shooting professional photographs of the property
submit your property to our database of qualified tenants before publication online.
publishing advertisements on property portals in Portugal
scheduling appointments, telephone calls and arranging viewings
suggesting candidates based on your criteria, ensuring a thorough analysis and screening of applications and the applicants for affordability etc
drafting of all the necessary documents i.e. lease agreement, inventory, communication with administration of the condominium
act as an intermediary between tenant and owner
verification and monitoring of condominium fees
registration of the rental agreement with the Portuguese tax authorities (IRS)
key management
management of utilities which includes water, gas, electricity, internet, telephone before handing over the keys
control of the multi-risk home insurance with the landlord
incoming and outgoing inspections of condition of the property, with photos
assistance in resolving potential problems
obtaining quotes and management of routine maintenance work or repairs
maintain a good rapport with the tenant
handling all notifications to tenant
manage tenants notice and departure

Reporting

monitoring of rent payments with quarterly statements
management reports, major events, legislative and tax changes
issuing of rent receipts
immediate reminders in the event of unpaid rent
contact with legal firm and follow-up should litigation be necessary
annual indexation of rent

Hartley’s provides a unique, comprehensive post sale service dealing with all the necessary aspects related to change of ownership and mobilizing the property.

Either setting up or changing the accounts for water, gas, electricity, telephone, Wi-Fi, TV/satellite and cable is one essential steps.

There is time consuming and frustrating for an owner who is not familiar with the process (and the language) hence Hartley’s will conduct to deal with the process..

When its property is part of a building or development there is generally a condominium arrangement established by the owners to oversee and manage the properties.

Joining this is compulsory and further it is advisable to be personal or represented at the condominium meetings even after or a rotary being part of the administration.

This is not practical for an absentee owner hence Hartley’s can provide a representative to act in the interest of the owner.

Any predetermined refurbishment works or furnishing of the property can be carried out by associate companies fully supervised by your Hartley’s consultant to ensure your specifications are met.

Property and contents insurance is a must. This is a competitive field and shark infested waters for those unfamiliar with the territory. Hartley’s can advise, obtain quotes and negotiate the most appropriate arrangements on behalf of the client.

Where rentals (especially holiday) are concerned and when staff are being engaged, third party liability should be considered. Awards are not frightening in Portugal compared with say the USA, and as such these premiums are modest.